Copper-sink has been incorporated since 2000 in San Antonio, TX, with offices in San Antonio, TX, Guadalajara, Mexico and Santa Clara del Cobre, Mexico and distribution centers in Laredo, TX, and Guadalajara, Mexico. Our company is proudly composed by highly professional individuals with vast experience in international trade, logistics and transportation, warehousing, imports, exports, sourcing, buying, distribution, trading and customs brokers procedures in Mexico, the United States and Canada.
The main objective of Copper-sink is to achieve excellence through a daily improvement in our purchasing, sourcing and buying service and efficiency. To deliver a positive experience to those persons and companies who trust the sourcing, purchasing and buying of their goods in our hands. Our customer satisfaction is our number one priority.
We are focused on developing long lasting business relationships and not one time transactions. Our customer service department is focused on developing an effective and continuous communication channel with our customers. Also, it is oriented towards resolving problems efficiently and effectively, anticipating to our customer needs in order to resolve in an expedite form. Fast answers, fast quotes, excellent customer service, accurate quality inspection, quick pickups, on time delivery. We are flexible to adapt ourselves and cover all your sourcing, purchasing and buying needs.
Integral and complete service
Copper-sink offers an integral service. We provide services covering from the development of product, finding the right vendors to produce your designs, to the day to day coordination of your orders. We place the orders to the vendors, follow up on the orders on a daily basis, inspect quality of the product, pay the vendors, pick up the product in their factories, pack and palletize orders, ship the orders to the border, process customs, import into the US, and deliver to your door in a prompt and efficient form. We also provide pool distribution in the United States, drop shipping, amongst a wide services assortment that will surely fit your needs and requirements. In one word, we make your buying in Mexico as easy as buying domestically.
* Definite cost. You have an upfront quote on your project, with all costs included from the time you place the order to the time you receive your product in your door. No surprises.
* Integral service. You do not have to hire several companies to deliver your international shipment. We provide all services needed in one package. We perform the vendor and product development, order coordination and follow up, quality inspection, payment processing, packing, pick up, customs brokers, door to door transportation and in general all aspects related to purchasing and sourcing in Mexico. For you, our customer, the whole process is as easy as buying domestically, but with the advantages of buying globally.
The main objective of our service is to provide important savings and business opportunities to our customers and partners. There is no sense to our service if you do not receive the benefit of savings, easiness and simplicity in your trading process!!
Please give us the opportunity to show what we can do for your bottom line!!!